RizMi - A Name That Wins Your Trust!
RizMi... Professional, Staightforward........ Incredibly Competent Service... Jennifer Moore, Toronto RizMi did a wonderful job resotring my carpet. This carpet is my most valued possession, and it needed to be cleaned and repaired before we moved. Rizmi only had two days (one of which was a Sunday) to get the carpet cleaned and repaired. Not only did they clean and repair the carpet, but they delivered it to my door and the carpet looked exquisite. The colors were once again alive, and all of the wrinkles caused by water damage were gone. In only two days! Professional, straightforward, incredibly competent service is what any customer can expect from Rizmi - this was certainly my experience. Thank you RizM.!!!! Manged to accomplish what I thought impossible....... The Customer Service is fantastic ..... Meg Glover, Toronto RizMi managed to accomplish what I thought impossible: take a felted wool rug turned grey by active boys and return it to its original white shade, it looks almost new! The customer service is fantastic: they are polite, professional and responsive, their prices competitive. I will recommend RizMi to everyone. It Gives me Great Pleasure....... Recommend your wonderful business ..... Kathryn and Leo, Toronto It gives me great pleasure to take a moment to recommend your wonderful family business to others.
From the moment we connected by telephone, on the second ring it was, I could sense that I was speaking with someone who truly loves his business and genuinely cares about his customers. You were courteous, professional and responsive and we had an appointment booked for you to assess my wool moth damaged Sumak carpets within 24 hours. When you arrived, you were respectful, informative and reassuring, making a stressful situation easier to deal with. I did not need or want to consult with any other companies for any other estimates. I wanted my carpets in your care. Today, exactly 10 days from when you were last here as promised, you returned my precious carpets in stunning condition. Even though you stood to make more money from me if I decided to repair additional holes in my carpets, you gave me your honest opinion that the expense of the repair exceeded the value and remaining lifetime of the rug. After you left us today, my husband and I were talking and agreed that RizMi was the first person we would turn to for our next carpet purchase, and the only person we would trust for future cleaning and repair work.
Thank you RizMi for making this experience a truly good one. Extremely Satisfied....... The Result was Stunning ..... Denis Gervais, Toronto I was extremely satisfied with your service. We have a beautiful, handwoven wool carpet that had not been cleaned for over 10 years. You assessed the quality of the carpet immediately and informed me of what stains may be permanent and what could be expected from the cleaning process. The carpet was delivered on the day promised, you helpe reinstall it in the living room, proudly unrolling it. The colours were vibrant again, expecially the beige background. The result was stunning. I promise not to wait ten years for the next cleaning, but will call you in three years, as per your recommendation. Thanks, I thought my rug was ruined.... Customer service was unbelievable... Linda Philips, Toronto I was amazed that Rizmi could actually repair a rug that had been chewed apart by a great dane. I thought my rug was ruined, but now it's as good as new. Not only was the repair undetectable, but my rug looked better than had before it was cleaned. The customer service was unbelievable...Rizmi picked up and dropped off my rugs, completely at my convenience. You won't believe what can be done!" Thanks so much for all your help! L Wonderful cleaning of my Persian rugs...... Cleaning Mould and Stains..... Nadia Ward, Woodbridge I want to thank you for the wonderfull cleaning you did to my Persian rugs. They were 15 Years old and very expensive when we purchased them. I was extremely upset when our new puppy ate the fringe at one corner of the rug. I guess it was a blessing or we whould not have noticed that the continous doggy business was ruining our hardwood floors. You did a great job cleaning the mould and stains on top and even on the underside of the rugs. We have since arrange for our floors to be sanded and refinished. We will definitely recommmend you to our friends and will certainly call you again. I would unconditionally recommend RizMi.... Who has quality rugs... Marilyn Goodall, Mississauga I own a beautiful hand woven carpet runner that we purchased in Turkey. I made the stupid mistake of trying to clean it on my own and I thought I had ruined it. I called Rizmi carpets and they came out to take a look at the carpet. They took the runner and when it was returned it looked just like the original before I decided to clean it. I am so pleased as I was scared I had permanently ruined it beyond repair and so I would unconditionally recommend them to anyone who has quality carpet. Their price is reasonable and the service turn around time was fabulous. It took approximately 2 weeks Customer focused... It was pleasure to deal with RizMi... Zbigniew Paszkowiak, Mississauga I recommend RIZMI because they are customer focussed, provided timely and excellent service at resonable price. They picked up the rugs and delivered them as promised. Rugs were cleaned, strilized and repaired to my satisfaction. They delivered what they promised. It was a pleasure to deal with this company. Thank you RIZMI. I was quite impressed....Precious Persian rug... restored to its original splendor... John Hebron, Mississauga My sincerest thanks to Rizmi for taking care of my precious Persian rug. I had inherited an old piece which has been restored to its original splendor. The service was professional and very courteous. I was quite impressed by His expertise and would gladly recommend to any of my friends. I will definitely Be a repeat customer. Cheers. Great to find such professional... pleasant service at a very reasonable price... Jane & Rudy, Brampton RizMi did a fantastic job cleaning and altering our chinese carpet. The quality of the workmanship was excellent. The repair work on the small persian carpet made it look like new. It's great to find such professional, pleasant service at a very reasonable price. Friendly, effecient and highly Professional service..... Karen and Mark, Toronto RizMi provides a friendly, efficient and highly professional rug cleaning service, with competitive rates and pick-up and delivery included. Despite years of heavy use (not to mention pets and young children), my aging Persian carpets look like new! Thank you for a job well done. We would highly recommend this meticulous, expert service. -Karen and Mark, Toronto. High level of customer service... I was very upset... Melissa Koene, Gearge town I was very impressed with the high level of customer service demonstrated by RizMi. The hand woven rug we purchsed while on vacation in Morocco is a very sentimental and priceless souvenir. After our young dog chewed a hole near the middle of the rug, I was very upset and thought the rug was ruined. I found RizMi on the internet and my rug was picked up within 2 days. Within a few weeks the rug was delivered back to me. I was very happy as the cleaning and repair of the rug was extraordinary. I highly recommend RizMi. His personal touch cannot be beat!!!.... Micheal Mcconkey, Toronto I really enjoy good rugs but more importantly, I enjoy them more when they are clean. Rizmi cleaned several of my rugs just lately and they feel and and look fantastic. His personal touch cannot be beat!!!" I just wanted you to know how pleased...... Jackie Nixon, Etobicoke I just wanted you to know how pleased I am with RizMi's re-fringe of the Oriental area rug passed down to me by my elderly mother who had cut the fringes off very unevenly. I was so upset and thought the rug was ruined. However, I found RizMi on the internet and 8 days after my phone call, you had done a beautiful job of restoring this treasure to its original state. I was pleasantly surprised that pickup and delivery was immediate and free of charge. Thanks again. Very happy with the cleaning of my three rugs.... Dianna Di Biase, Mississauga I highly recommend the rug cleaning I had done recently. I was very happy with the cleaning of my three rugs and the removal of the old fringes. They picked up the rugs and delivered them to me with in 10 business days. I was very happy with the work and will not hesitate to call on them again. Thanks RizMi. Happy to recommend you to my family and friends..... Patrick Mcconkey, London, ON I am writing you to let you know how happy I am with my rug purchase. I appreciated very much the information and education that you gave me on Persian rugs. I would be very happy to recommend you to my family and friends. I wish you well in your business. Best regards. Very pleased with the creative way..... Mike and Gay Shanahan, Richmond hill We are very pleased with the creative way in which you repaired the damage which our daughter's dog did to our rug. We have a duplicate of the rug in our hallway and no one has noticed that the two rugs are no longer identical. Living in a rural area, we appreciated that you picked up and delivered the rugs back to our house. Thanks RizMi. Excellent customer service..... Paul James, Toronto Thanks so much. I am very pleased with your service and certainly appreciated your excellent customer service. Thanks. Quick and efficient with honest advice and affordable prices... James Harris, London, UK. Excellent quality service. Quick and efficient with honest advice and affordable prices. I would definately recommend them and would give them another call when needed. 5 Stars!!! |

